Tourism Workforce & Industry Capability Specialist
I help tourism businesses, educators and industry leaders strengthen skills, careers and entrepreneurial capability across the tourism workforce.
Tourism is powered by people.
Across the industry there are growing challenges around workforce shortages, career visibility, skills development, and attracting the next generation of tourism professionals.
At the same time, many organisations are trying to address these challenges in isolation.
My work focuses on supporting tourism organisations, destinations and education partners to develop practical initiatives that strengthen the tourism workforce and build a more capable and connected industry.
Career Awareness
Creating awareness that careers can be more than tour guid, travel agent or flight attendant.
Entry Pathways
Supporting students and early-career professionals to find clear entry points into tourism.
Industry Capability
Designing learning and development initiatives that help tourism professionals build practical skills and confidence.
Leadership & Innovation
Encouraging new ideas, entrepreneurship and leadership across the tourism sector.
tourism & events needs a strong tourism talent pipeline.
work with me.
I collaborate with tourism organisations, industry bodies and education providers on initiatives that strengthen the tourism workforce and build industry capability.
This can include:
• tourism workforce and entrepreneurship initiatives
• industry capability programs
• tourism career promotion
• industry-education collaboration
• workshops and facilitated industry sessions
• speaking and industry conversations
Tourism Matters
Tourism Matters explores careers, capability and the people shaping the tourism industry. Host Carmen Bold speaks with professionals, leaders and educators from across the sector about how they built their careers, the lessons they’ve learned along the way, and where the industry is heading next. The podcast offers insight for anyone working in tourism, considering a career in the industry, or responsible for developing the next generation of talent.
MY COACHING METHOD
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FOCUS
It all starts by learning how to focus on what you want.
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REFLECT
Next, you’ll reflect on what may be blocking you, and learn how to overcome these obstacles.
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Refine
The last step? We learn how to continually refine what we’ve learned. Think of this as your new beginning.