Professor Anne Hardy: Why Tourism Research Matters - Behaviour, Data and Antarctica
Tourism researcher Professor Anne Hardy joins Carmen Bold to explore how tourism research can shape better industry decisions. From tracking tourists with smartphone technology to studying visitor behaviour in Antarctica, Anne shares insights on sustainability, behaviour change, and closing the gap between academia and the tourism industry.
Matt Scott: Tour Guiding, Product Development and Building a Global Tourism Career
Join Carmen as she chats with Matt Scott about building a global career in tourism, from tour guiding in Europe to product development and regional tourism in Australia. Matt shares practical insights on training, customer experience and what it really takes to create exceptional travel experiences.
Emma Rhoades: Tourism Careers, Networking and Navigating Workforce Challenges
Join Carmen as she chats with Emma Rhoades about building a career in tourism and the realities of navigating the workforce in a changing industry. Emma shares practical advice on networking, job seeking and the opportunities that exist across the tourism sector.
Sarah-Jane Tilbury, Leadership, Commercial Accumen and do penguins have knees?
Join Carmen as she chats with Sarah-Jane Tilbury about her journey through the tourism industry, from early roles in travel and car rental to leading large tourism operations in Australia. SJ shares insights on leadership, team success and the realities of managing complex tourism businesses.
Kate Gibson: Hike Collective, Human Connection and Purpose-Driven Tourism
Join Carmen Bold as she chats with Kate Gibson, founder of Hike Collective, about building a tourism business centred on connection with nature, community and self. Kate shares how a simple idea—getting people outdoors to hike together—grew into one of Australia’s most recognised adventure tourism experiences.
Penny Brand: From SeaWorld Mascot & 60+ Skydives to Destination Marketing Leader
Join Carmen Bold as she chats with Penny Brand about her colourful career journey from SeaWorld mascot and tour guide to Tourism Development Director at Gate 7. Penny shares how passion, networking and saying yes to opportunities helped shape a dynamic career in tourism.
Nic Cooper: From Tour Guide to Eco-Tourism Founder and the Future of Responsible Tourism
Join Carmen Bold as she chats with Nic Cooper, founder of Wild Adventures Melbourne, about building a career in tourism that puts sustainability and responsible travel at its core. Nic shares how tour guiding, business development and entrepreneurship shaped his mission to create tourism that leaves a positive impact.
Ged Brown: Low Season Travel, Overtourism and Rethinking When We Travel
Join Carmen as she chats with Ged Brown, founder of Low Season Traveler, about tackling overtourism and reshaping how and when we travel. Ged shares the journey behind his mission to promote low season travel and the ideas driving industry change.
Giselle Whitaker: Saying Yes, Global Tourism Careers and Unexpected Opportunities
Join Carmen as she chats with Giselle Whitaker about building a global career across tourism, hospitality and marketing. Giselle shares lessons from working across six countries and why saying yes to unexpected opportunities can shape a career in the tourism industry.
Zac Watson: Tourism Careers, Digital Leadership and Building High-Performing Teams
Join Carmen as she speaks with Zac Watson about tourism careers, digital marketing and the leadership skills needed to build high-performing teams in the visitor economy.
Claire Baxter: Turtles, Gorillas in Her Inbox and a Career Across Tourism and Travel Tech
Join Carmen as she speaks with Claire Baxter about her career journey from archaeology to tourism policy and travel technology, now working as Senior Data Operations Manager at Rome2Rio.
Edward Kwek: Business Events, Tourism Education and Getting Your Foot in the Door
Join Carmen as she speaks with Edward Kwek about building a career in business events, the evolution of the industry, and practical advice for getting started in tourism and events.
Cecil Potatau: Leading the All Blacks Experience and a 30-Year Tourism Career
Join Carmen as she chats with with Cecil Potatau about his 30-year career in tourism and the journey that took him from the kitchen to leading the All Blacks Experience in Auckland.